Deploy an intelligent chat widget on any website in minutes. Provide instant visitor support, capture more leads, and seamlessly escalate from bot to human agent — without breaking the experience.
More than a support tool — Vectra CX's website chat widget is a full lead capture and customer engagement system built directly into your site.
Greet website visitors the moment they land with proactive chat invitations. Reduce bounce rates and guide visitors toward the information or products they're looking for.
Deploy intelligent bots that answer FAQs, qualify leads, book appointments, and handle support queries autonomously — freeing your team to focus on high-value interactions.
When conversations require a personal touch, transfer instantly to a live agent with full chat history preserved. No repetition, no friction — a seamless customer experience.
Collect visitor names, emails, phone numbers, and custom data through natural chat conversations. Automatically add captured leads to your CRM, Google Sheets, or email tools.
Serve global visitors in their native language with built-in translation capabilities. Auto-detect visitor language and respond accordingly — no extra setup needed.
Website chats flow into the same shared inbox as your WhatsApp, Facebook, Instagram, and Telegram conversations. One workspace for your entire team — zero context switching.
Match the widget colors, position, greeting messages, and branding to your website's design. Embed on any site — WordPress, Shopify, Wix, or custom HTML — with a single snippet.
See which pages drive the most chat activity, track agent response times, measure customer satisfaction, and identify drop-off points to continuously improve your chat experience.