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AI-Powered Messaging Platform

Turn Every Conversation Into a Customer Win

Vectra CX delivers intelligent chat automation across WhatsApp, Facebook, Instagram, Telegram & your website — so your business sells, supports, and scales 24/7 without lifting a finger.

470+
Businesses Powered
92%+
Message Open Rate
5
Channels, One Platform
📈
Conversion Rate
+340% This Month
Vectra CX — Live Chat
JD
Hi! What are your pricing plans?
V
Hi James! 👋 We have Starter, Growth & Pro plans. Which best describes your business?
JD
We're a mid-size e-commerce team
V
Perfect! Growth plan includes WhatsApp broadcasts, cart recovery & AI replies. Want a demo?
JD
Yes please!
V
🤖
AI Handling
94% Auto-Resolved

A complete operating layer for
modern customer communication

Built for businesses that want better response times, stronger conversion paths, and less operational friction across support, sales, and follow-up.

AI & Automation

Deploy trainable AI agents and guided automations that answer faster, qualify leads, and scale support without growing headcount.

  • AI-powered replies and assistive drafting for faster conversations
  • Drag-and-drop flow builder for structured customer journeys
  • Intent detection, fallback handling, and contextual memory
  • Broadcasts, sequence messaging, and automated follow-up logic
  • Webhook workflows and outbound API triggers for operational automation
  • Appointment booking, reminders, and customer notification flows

Marketing & Sales

Turn messaging channels into revenue engines with campaign delivery, commerce flows, and conversion-focused engagement.

  • Bulk broadcasting across all supported channels
  • Abandoned cart recovery and COD verification workflows
  • Product catalog experiences and chat-to-buy journeys
  • Lead capture via forms, webchat, and conversational funnels
  • Campaign segmentation using tags, labels, and subscriber attributes
  • Channel-native interactions designed to improve open and response rates

Team Operations

Give your team one operational command center for omnichannel conversations, collaboration, and service performance.

  • Shared inbox for WhatsApp, Facebook, Instagram, Telegram, and website chat
  • Agent collaboration with notes, signatures, attachments, and canned replies
  • Live translation and AI rewriting for multilingual support workflows
  • Subscriber management with labels, statuses, and quick action controls
  • Reminder handling and human handoff for service continuity
  • Your own branding facing customer experience

From incoming conversations to
structured operations

Vectra CX combines live communication, automation, and team coordination into one client-facing system.

1
Connect your channels
Bring WhatsApp, Facebook, Instagram, Telegram, and webchat into one place.
2
Design your automation
Build flows, broadcasts, reminders, and operational triggers around your customer journey.
3
Activate AI support
Use AI for replies, guidance, and routing while keeping human control where it matters.
4
Run and optimize
Handle conversations, monitor campaigns, and improve response quality from one workspace.
What clients gain
Faster response times
Higher lead capture quality
More reliable follow-up
Better team visibility
Commerce-ready messaging
Smarter service consistency

50+ Built-In Integrations

Vectra CX offers a growing library of native integrations. Connect the tools your business already relies on — no middleware required.

WhatsApp
Messenger
Instagram
Telegram
Shopify
WooCommerce
Stripe
PayPal
Zapier
OpenAI
Gemini
Translate
G Forms
G Sheets
Razorpay
Mailchimp
Twilio
Brevo
AWS SESAWS SES
Flutterwave
Paystack
WP Forms
Elementor
myFfatoorahMyFatoorah
+26More

Trusted by Forward-Thinking Businesses

★★★★★

"Vectra CX transformed how we handle customer inquiries. Our response time went from hours to seconds, and sales conversions on WhatsApp tripled in the first month."

SM
Sara M.
E-Commerce Director, Beirut
★★★★★

"The broadcast feature is a game-changer. We send weekly promotions to 12,000 contacts and consistently see 85% open rates. Nothing comes close to this."

KA
Khalid A.
Marketing Manager, Dubai
★★★★★

"Setting up the abandoned cart recovery alone paid for the subscription 10x over in the first week. Incredible ROI for any e-commerce business."

LC
Lara C.
Founder, Fashion Boutique

Ready to Automate Your Customer Operations?

Join hundreds of businesses using Vectra CX to engage, convert, and retain customers — on autopilot.