Vectra CX plays nicely with the platforms your business already runs on — from e-commerce and CRMs to payment gateways and productivity tools.
📱 Messaging Channels
WhatsApp Business
Connect your official WhatsApp Business API. Send broadcasts, automate replies, run campaigns, and close sales right inside WhatsApp.
Facebook Messenger
Build bots for your Facebook Page inbox. Engage leads from ads, comments, and direct messages with automated flows and AI replies.
Instagram DM
Auto-respond to Instagram DMs, story replies, and mentions. Generate leads and manage your sales funnel directly from Instagram.
Telegram
Create powerful Telegram bots with advanced group management. Automate announcements, support flows, and community engagement.
Website Chat Widget
Embed a chat widget on any website for instant visitor engagement. Route chats to bots or human agents and capture more leads from your traffic.
🤖 AI & Intelligence
OpenAI (GPT-4)
Harness GPT-4 to deliver natural, context-aware conversations. Train on your own data to create a brand-specific AI assistant.
Google Gemini
Leverage Google's multimodal AI for richer interactions. Understand images, analyze context, and respond with greater intelligence.
Google Translator
Break language barriers automatically. Detect customer language and respond in their native tongue — expanding your global reach.
🛒 E-Commerce
Shopify
Sync your Shopify store for automatic order notifications, abandoned cart recovery, product catalog sharing, and customer support via WhatsApp.
WooCommerce
Connect your WooCommerce store to automate order confirmations, shipping updates, COD verification, and abandoned cart recovery.
⚙️ Automation & Workflows
Zapier
Connect Vectra CX with 6,000+ apps via Zapier. Trigger WhatsApp messages from any event in your business stack.
🔗
Webhook Workflow
Send and receive real-time data between Vectra CX and any third-party system. Build powerful custom automations tailored to your business logic.
📤
Outbound Webhook
Trigger webhook calls and API requests directly from your chatbot flows. Push conversation data to your CRM or database in real time.
🔌
HTTP API
A complete REST API for developers. Send messages, manage contacts, trigger flows, and retrieve conversation data programmatically.
📡
API Endpoints
Access Vectra CX's native API to build deep custom integrations. Full documentation and sandbox available for your development team.
📋 Forms & Data Collection
Google Forms
Connect Google Forms to trigger WhatsApp messages automatically when a form is submitted. Perfect for lead capture and event registration.
Google Sheets
Send WhatsApp messages directly from Google Sheets data. Upload contact lists, trigger campaigns, and sync responses back automatically.
WP Forms
Connect WPForms on your WordPress site to trigger automated WhatsApp messages when visitors complete forms.
WP Elementor
Integrate Elementor forms to send instant WhatsApp messages on submission. Turn every website lead into an automated conversation.
💳 Payment Gateways
PayPal
Accept PayPal payments directly inside your chat flows for a frictionless in-conversation checkout experience.
Stripe
Collect card payments, subscriptions, and one-time charges through Stripe — embedded into your chatbot sales flows.
Razorpay
Accept UPI, cards, net banking, and wallets through Razorpay directly within WhatsApp and Messenger conversations.
Flutterwave
Process payments across Africa and emerging markets with Flutterwave's wide range of local payment methods.
Paystack
Accept payments from customers across Africa. Supports cards, mobile money, and bank transfers in-chat.
MyFatoorah
Process payments across Kuwait and the GCC region with MyFatoorah's comprehensive suite of local and international payment methods.
Whish Money
Accept payments through Whish Money — Lebanon's leading digital wallet and payment platform. Ideal for businesses serving customers across the Middle East.
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10+ More Gateways
Also includes Mollie, Xendit, Instamojo, Mercado Pago, PhonePe, toyyibPay, senangPay, Paymaya, and more regional processors worldwide.
📧 Email & SMS
Mailchimp
Sync subscribers and trigger email sequences based on WhatsApp chatbot interactions — bridging chat and email marketing.
Brevo (Sendinblue)
Connect Brevo to send transactional emails and SMS alongside your WhatsApp flows for a true omnichannel strategy.
Twilio SMS
Reach customers on SMS as a fallback channel or for markets where SMS remains the dominant communication method.
AWS SES / SMTP
Send transactional and notification emails at scale using AWS SES or any SMTP provider, fully configurable in your workflows.
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Don't See Your Tool Listed?
Our open API and webhook system means Vectra CX can connect to virtually any platform. Get in touch and we'll show you how.