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WhatsApp Business Channel

Turn WhatsApp Into Your #1 Sales & Support Channel

Automate conversations, run broadcast campaigns, recover abandoned carts, and close deals — all through the messaging app your customers already love and use every day.

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92%+
Message Open Rate
3x
Higher Conversions
24/7
Automated Support
2B+
WhatsApp Users Globally

Everything You Need to Sell on WhatsApp

From intelligent chatbots to full e-commerce automation — Vectra CX gives you a complete WhatsApp business operating system.

📢
Bulk Broadcast Messaging

Send personalized promotional messages, product launches, and event invitations to your entire subscriber list with 92%+ open rates — far beyond what email achieves.

🛒
Abandoned Cart Recovery

Automatically detect when customers leave without purchasing and send timely, personalized WhatsApp reminders with product images and one-click checkout links.

COD Order Verification

Confirm cash-on-delivery orders automatically before dispatch. Reduce failed deliveries, cut operational costs, and improve your fulfillment success rate.

📦
WhatsApp Product Catalog

Showcase your entire product range inside WhatsApp. Let customers browse, select, and place orders without ever leaving the conversation — a full in-chat storefront.

🤖
AI-Powered Chatbot

Deploy intelligent bots powered by OpenAI and Gemini that understand context, handle complex queries, qualify leads, and hand off to human agents when needed.

📋
WhatsApp Flows

Create interactive forms directly inside WhatsApp conversations to collect bookings, registrations, feedback, and customer data — all without leaving the chat.

Sequence Messaging

Build automated drip campaigns triggered by user actions or time delays. Nurture leads, onboard new customers, and follow up over days or weeks — automatically.

💳
In-Chat Payment Collection

Accept payments directly through WhatsApp with 20+ supported gateways including Stripe, PayPal, Razorpay, and WhatsApp Pay. Complete transactions without leaving the chat.

📅
Appointment Booking

Let customers schedule, confirm, and receive automated reminders for appointments entirely through WhatsApp — ideal for clinics, salons, and service businesses.

🔀
Visual Flow Builder

Design complex, multi-step conversation flows using a drag-and-drop canvas. No code required — build conditional logic, user input flows, and dynamic responses visually.

🔗
Shopify & WooCommerce Sync

Connect your e-commerce store to automatically send order confirmations, shipping updates, and delivery notifications via WhatsApp — keeping customers informed at every step.

📊
Analytics & Campaign Reports

Track message delivery, open rates, click-throughs, bot performance, and campaign ROI. Use data-driven insights to continuously optimize your WhatsApp marketing strategy.

Ready to Activate WhatsApp for Your Business?

Start automating conversations, recovering carts, and closing deals on WhatsApp today.